Terms of service

Terms of Service 

Thank you for shopping with us! Please review the following to ensure a smooth shopping experience.

1. Orders

• Once your order is confirmed, we will send you a confirmation email.
• In some cases, due to stock availability, we may need to cancel your order. If this happens, we will contact you promptly and process a full refund.

2. Payments

• We offer secure payment methods.
• Once we confirm your payment, we will proceed with preparing your order for shipment.

3. Shipping

• Orders are typically shipped within 14 days of purchase. (Shipping times may vary depending on the shipping situation from Japan)
• In case of shipping delays, we will notify you as soon as possible.

4. Returns & Exchanges

• If you receive a defective product or an incorrect item, please contact us within 10 days.
• For detailed return and exchange conditions, please refer to our [Refund Policy].

5. Disclaimer

• We strive to provide accurate product images and descriptions, but please note that the actual product may slightly differ.
• We are unable to take responsibility for issues related to third-party services (payment systems, shipping carriers, etc.). We will assist within our ability, but we are not liable for such issues.

6. Privacy

• We take the protection of your personal information seriously and will handle it responsibly.
• For more details, please see our [Privacy Policy].

7. Changes to Terms

• We may update these terms as needed. If there are any changes, we will notify you in advance.

If you have any questions or concerns, please feel free to contact us.
We look forward to serving you!